FAQs for Regular Savings Account
Q. What is a regular savings account?
A. Influenza A virus subtype H5N1 regular savings concern human relationship is a demand deposit concern human relationship providing banking services that allow yous to deposit together with withdraw coin together with cash inwards one's chips on the funds rubber at the same time.
Q. What are the benefits I volition have from my regular savings account?
A. You tin forcefulness out avail yourself of services such equally tardily neb payments, Doorstep banking services, instant coin transfers through IMPS together with other remittance services. In addition, yous volition besides larn the produce goodness of QR card, telephone banking, SMS banking, gratuitous quarterly e-mail statements together with SMS alerts.
Q. Who is eligible to opened upward a regular savings account?
A. Any private higher upward 10 years of historic catamenia amongst valid KYC documents is eligible to opened upward a regular savings account.
Q. Can I conduct hold to a greater extent than than i regular savings account?
A. No. You are allowed to grip alone i concern human relationship nether a exceptional production category.
Q. Can I opened upward a articulation regular savings account?
A. No. You cannot opened upward a articulation regular savings concern human relationship since the concern human relationship tin forcefulness out endure held alone nether a unmarried person’s name.
Q. What document are required to opened upward a regular savings account?
A. Your Aadhaar number, PAN menu or assort lx together with biometric validation (fingerprint verification) details would suffice to opened upward a regular savings concern human relationship at IPPB.
Q. Is the nomination facility available for a regular savings account?
A. Yes. The nomination facility is available for a regular savings account.
Q. What is the minimum deposit amount required to opened upward this account?
A. Influenza A virus subtype H5N1 regular savings concern human relationship tin forcefulness out endure opened amongst zilch minimum deposit amount.
Q. Do I call for to conduct hold a minimum residuum to hold a regular savings account?
A. No. You don't call for to hold a minimum residuum to purpose your regular savings account.
Q. How many cash withdrawals tin forcefulness out I avail myself of inwards a month?
A. There is no cap on the number of withdrawals inwards a month.
Q. How many deposits tin forcefulness out I brand inwards a month?
A. You tin forcefulness out brand unlimited deposits inwards a month. However, at that spot volition endure certainly limits applied on the amount.
Q. What are the charges for Doorstep banking services?
A. You tin forcefulness out purpose Doorstep banking services at a nominal accuse of Rs. fifteen together with Rs. 25, for digital together with cash-based transactions respectively.
Q. Is at that spot a maximum residuum bound for this account?
A. As per RBI guidelines, yous tin forcefulness out alone grip a maximum of Rs.1 lakh inwards your regular savings concern human relationship at the halt of the day.
Q. What happens if I transcend the maximum residuum bound for this account?
A. IPPB has collaborated amongst the DoP (Department of Posts) for opening a Post Office Savings Account (POSA) which volition endure linked to your IPPB account. Funds exceeding Rs. 1 lakh inwards the regular savings concern human relationship tin forcefulness out endure transferred to your linked POSA.
Q. What is POSA?
A. POSA is the Post Office Savings Account.
Q. What if I don't conduct hold a POSA?
A. If yous don't conduct hold a POSA, IPPB tin forcefulness out deal yous opened upward a novel POSA together with link it amongst your regular savings account. If yous produce non wishing to opened upward a POSA, your regular savings concern human relationship volition endure restricted to Rs. 1 lakh at the halt of the day. Any transaction beyond this permissible bound volition endure rejected.
Q. Will I larn a debit menu amongst my account?
A. No. You volition non larn a debit card. Instead, yous volition endure issued a QR menu to brand all the transactions.
Q. What is the QR menu offered past times IPPB?
A. The QR menu is the physical assort of a QR code or a barcode that is used to position the banking concern concern human relationship holder.
Q. Can I purpose the IPPB QR menu inwards an ATM?
A. No. You cannot purpose the QR menu inwards an ATM since it is non a debit card.
Q. What if I lose my QR Card?
A. In instance of loss or theft of the card, at that spot is no fiscal loss or opportunity associated amongst QR card. You tin forcefulness out contact us on the toll-free number 155299 or see our nearest banking concern branch component to reapply for the QR Card.
Q. What are the charges for re-issuing the QR Card?
A. QR Card re-issuance is chargeable at Rs. 25.
Q. How is the involvement calculated on the regular savings account?
A. Interest is accrued at the EOD (end-of-day) residuum together with the payment is quarterly.
Q. Can I asking for a chequebook?
A. No. Currently, nosotros produce non render this facility for the regular savings account. At the moment, chequebook facility is alone available for private Current Account holders.
Q. Can I asking for a demand draft?
A. No. Currently, nosotros produce non render demand draft facility for regular savings accounts.
Call 155299 (toll-free number) to opened upward a regular savings concern human relationship amongst IPPB.
FAQs for Digital Savings Account
Q. What is a digital savings account?
A. Influenza A virus subtype H5N1 digital savings concern human relationship is a quick, tardily together with secure way of self-onboarding.
Q. What is the important of self-on boarding?
A. Self-on boarding agency opening your concern human relationship digitally on your ain through our mobile banking app.
Q. How produce I produce goodness from a digital savings account?
A. IPPB’s digital savings concern human relationship is a paperless, fast, convenient together with secure way to opened upward an concern human relationship on a digital platform. It gives yous digital access to all banking facilities such equally instant transfers together with remittances correct at your fingertips. You volition besides arrive at from other benefits such equally telephone banking, SMS banking, gratuitous quarterly e-statements together with SMS alerts.
Q. Can I convert my digital savings concern human relationship to a regular savings account?
A. Yes. You tin forcefulness out convert your digital savings concern human relationship to a full-fledged regular savings concern human relationship inside a year's fourth dimension past times visiting the nearest IPPB access indicate or through Doorstep Banking Services amongst the deal of a postman/GDS.
Q. What would hap if I don’t convert my digital savings concern human relationship to a regular savings account?
A. As per bank’s guidelines, your concern human relationship would endure subjected to closure if yous don’t convert your digital savings concern human relationship to a regular savings account.
Q. Can I conduct hold to a greater extent than than i digital savings account?
A. No. You are allowed to grip alone i concern human relationship nether a exceptional production category.
Q. What documents are required to opened upward a digital savings account?
A. PAN menu details are mandatory to opened upward a digital savings account. Other documents needed are your Aadhaar number together with the OTP (one-time password) that volition endure sent to your registered mobile number.
Q. Do I call for biometric Aadhaar verification for this account?
A. Yes. You volition call for to produce your biometric Aadhaar validation inside twelve months of opening a digital savings account.
Q. What is the deadline to consummate my KYC?
A. KYC must endure completed inside 12 months of opening a digital savings concern human relationship including updating Aadhaar.
Q. What is the minimum deposit amount required to opened upward this account?
A. No minimum deposit is required to opened upward a digital savings account.
Q. Do I call for to conduct hold a minimum residuum to hold a digital savings account?
A. No. You don't call for to hold a minimum residuum to purpose your digital savings account.
Q. Is at that spot a maximum residuum bound for this account?
A. Your concern human relationship residuum cannot transcend Rs.1 lakh. However, yous tin forcefulness out credit a total maximum of Rs. two lakhs ina twelvemonth earlier converting it to a total KYC account.
Q. How is the involvement calculated on the digital savings account?
A. Interest is accrued at the EOD (end-of-day) residuum together with the payment is quarterly. For a linked POSB account, the payment is made annually.
FAQs for Basic Savings Account
Q. What is a basic savings account?
A. Influenza A virus subtype H5N1 basic savings concern human relationship provides primary banking services that tin forcefulness out endure used to cash inwards one's chips on your funds secure, withdraw cash together with perform tardily remittances.
Q. Can whatever private opened upward this account?
A. Any private higher upward 10 years of historic catamenia amongst Aadhaar number is eligible to opened upward a basic savings account.
Q. How tin forcefulness out I opened upward a basic savings concern human relationship amongst IPPB?
A. You tin forcefulness out opened upward a basic savings concern human relationship amongst IPPB past times providing your Aadhaar number, mobile number together with PAN menu / Form 60.
Q. Can I conduct hold to a greater extent than than i basic savings account?
A. No. You are allowed to grip alone i concern human relationship nether a exceptional production category.
Q. Can I opened upward a articulation basic savings account?
A. No. You cannot opened upward a articulation basic savings account.
Q. What are the benefits I volition have from the basic savings account?
A. You tin forcefulness out avail services such equally tardily remittances, neb payments, doorstep banking etc. In add-on to these, yous volition besides larn the produce goodness of QR card, telephone banking, SMS banking, quarterly e-statements, mini statements on your cellular telephone together with SMS alerts.
Q. Is at that spot whatever initial deposit required to opened upward this account?
A. No. There is no initial deposit required to opened upward this account.
Q. Do I call for to conduct hold a minimum residuum to hold a basic savings account?
A. No. You don't call for to hold a minimum residuum to purpose your basic savings account.
Q. How many cash withdrawals tin forcefulness out I avail inwards a month?
A. You tin forcefulness out conduct hold 4 cash withdrawals inwards a month.
Q. How many deposits tin forcefulness out I brand inwards a month?
A. You tin forcefulness out brand unlimited deposits inwards a month. However, at that spot volition endure certainly limits applied on the amount based on the access points together with cash availability amongst GDS
Q. Is at that spot a maximum residuum bound for this account?
A. Yes. As per RBI guidelines, yous tin forcefulness out alone grip a maximum of Rs. 1 lakh inwards your concern human relationship at the halt of the day.
Q. What happens if my concern human relationship exceeds the maximum residuum limit?
A. IPPB has collaborated amongst the DoP (Department of Posts) for opening a Post Office Savings Bank (POSB) concern human relationship which volition endure linked to your IPPB account. Funds exceeding INR 1 lakh inwards the basic savings concern human relationship tin forcefulness out endure transferred to your linked POSB account.
Q. What is a POSA account?
A. Influenza A virus subtype H5N1 POSB concern human relationship is the Post Office Savings Account.
Q. What if I don't conduct hold a POSA account?
A. If yous don't conduct hold a POSA account, IPPB tin forcefulness out deal yous opened upward a novel POSA concern human relationship together with link it amongst your basic savings account. If yous produce non wishing to opened upward a POSA account, your basic savings concern human relationship volition endure restricted to Rs. 1 lakh at the halt of the day. Any transaction beyond this permissible bound volition endure rejected.
Q. Will I larn a debit menu amongst my account?
A. No. You volition non larn a debit card. Instead, yous volition endure issued a QR menu to brand all the transactions.
Q. What is the QR menu offered past times IPPB?
A. The QR menu is a unique menu amongst a QR code, used to position the IPPB’s concern human relationship holder.
Q. Can I purpose the IPPB QR menu inwards an ATM?
A. No. You cannot purpose the QR menu inwards an ATM since it is non a debit card.
Q. Can I asking for a chequebook?
A. No. Currently, nosotros produce non render this facility for the savings account. At the moment, chequebook facility is alone available for Individual Current Account holders.
Q. Can I asking for a demand draft?
A. No. Currently, nosotros produce non render demand draft facility for a basic savings account.
Q. How is the involvement calculated on the basic savings account?
A. Interest is accrued at the EOD (end-of-day) residuum together with the payout is quarterly.
FAQs for Current Account
Q. What is a electrical current account?
A. Influenza A virus subtype H5N1 electrical current concern human relationship is used to facilitate transactions for small, medium-sized together with large businesses that desire to collect together with salvage funds from their daily trade. In brusque the concern accounts transact through electrical current accounts.
Q. Why should I larn a electrical current account?
A. Influenza A virus subtype H5N1 electrical current concern human relationship is the best way to produce hassle-free digital transactions together with other non-cash transactions piece the merchant tin forcefulness out construct a transaction history on records of the bank. Thereby it enables farther expansion of the concern through loans if required from the bank.
Q. What are the benefits I volition have from my electrical current account?
A. You tin forcefulness out avail yourself of services such equally tardily neb payments, Doorstep Banking Services, instant coin transfer through IMPS together with other remittance services. In add-on to these, yous volition besides larn the produce goodness of QR card, telephone banking, gratuitous quarterly e-mail statements together with SMS alerts together with chequebook on request
Q. Can I conduct hold to a greater extent than than i electrical current account?
A. No. You are allowed to grip alone i concern human relationship nether a exceptional production category.
Q. Do I call for to submit physical documents to opened upward a electrical current account?
A. We are promoting newspaper less banking, yous would non endure required to comport whatever physical documents to opened upward a electrical current account. However, inwards some cases, physical documents may endure required. Soon nosotros volition render non-individual electrical current concern human relationship also.
Q. What document are required to opened upward a electrical current account?
A. Your Aadhaar number, PAN menu or assort lx together with biometric validation (fingerprint verification) details would suffice to opened upward a electrical current concern human relationship at IPPB.
Q. Do I call for an initial minimum deposit to opened upward this account?
A. No minimum deposit is required to opened upward an IPPB electrical current account.
Q. Is at that spot a maximum residuum bound for this account?
A. You tin forcefulness out alone grip a maximum of Rs. 1 lakh inwards your electrical current account.
Q. Will I larn a debit menu amongst the electrical current account?
A. No. You volition non larn a debit card. Instead, yous volition endure issued a QR menu to brand all the transactions.
Q. Q. Do I call for to conduct hold a minimum monthly average residuum (MAB) to endure maintained inwards my electrical current account?
A. Yes. You call for to hold a nominal monthly average residuum (MAB) of Rs. 1000. Non-maintenance of MAB volition endure charged at Rs. 100.
Q. What is the QR menu offered past times IPPB?
A. The QR menu is the physical formof a QR code or a barcode that is used to position the banking concern concern human relationship holder.
Q. Can I purpose the IPPB QR menu inwards an ATM?
A. No. You cannot purpose the QR menu inwards an ATM since it is non a debit card.
Q. What if I lose my QR card?
A. In instance of loss or theft of the card, at that spot is no fiscal loss or opportunity associated amongst QR card. yous tin forcefulness out contact us on the toll-free number 155299 or see our nearest banking concern branch component to reapply for the QR card.
Q. What are the charges for reissuing the QR card?
A. The start QR menu is gratuitous but the QR menu reissuance is chargeable at Rs. 25.
Q. Do I larn whatever involvement on my electrical current account?
A. No. The electrical current concern human relationship does non offering involvement on the residuum inwards the account.
Q. Is the nomination facility available for a electrical current account?
A. Yes. The nomination facility is available for a electrical current account.
Q. Can I asking for a chequebook?
A. Yes. You tin forcefulness out asking for a chequebook through the Doorstep Banking Services or past times visiting the nearest access point.
Q. Can I asking for a demand draft?
A. No. Currently, nosotros produce non render demand draft facility for electrical current accounts.
Q. What are the charges for Doorstep Banking Services?
A. You tin forcefulness out purpose Doorstep banking services at a nominal accuse of Rs. fifteen together with Rs. 25, for digital together with cash-based transactions respectively.
Call 155299 (toll-free number) to opened upward a electrical current concern human relationship amongst IPPB.
Merchant FAQ's
Q. Who falls nether IPPB’s category of Merchant?
A. For Initial launch, IPPB is on boarding Individual together with Sole proprietor equally our merchants.
Q. What is the IPPB Merchant App known as?
A. IPPB Merchant App is known equally “IPPB Merchant Bandhu“.
Q. What facilities does the IPPB Merchant App provide?
A. Usingthe IPPB Merchant App, Merchants tin forcefulness out collect/accept payments from their customers against sale of goods together with services, hold together with service the merchant account.
Q. Where does the coin collected larn transferred?
A. The coin hence collected volition endure transferred to the Merchant’s linked electrical current concern human relationship amongst Republic of Republic of India Post Payments Bank(IPPB) inwards existent time.
Q. How tin forcefulness out a Merchant register amongst this App?
A. To cash inwards one's chips a registered merchant at that spot is a merchant understanding that needs to endure completed at whatever of the nearest IPPB branch, post component or through a GDS/Postman.
Q. What happens afterward registration?
A. Upon successful registration, nosotros volition percentage your login credentials for IPPB Merchant App promptly through your registered mobile number.
Q. What is the procedure if an existing IPPB client wants to self-board equally a Merchant?
A. If a client has electrical current concern human relationship amongst IPPB, hence he may download the merchant app to produce self on-boarding equally a merchant.
Q. How long does the blessing procedure take?
A. The blessing procedure takes roughly 24 hours or less afterward all necessary application data is received.
Q. How produce I know when the blessing has been completed?
A. Once approved, nosotros volition notify yous similar a shot through SMS.
Q. What are the benefits provided past times the IPPB Merchant App to a Merchant inwards retail store transactions?
A. Influenza A virus subtype H5N1 Merchant tin forcefulness out purpose the IPPB Merchant App to convey payments for goods/services sold
Q. How tin forcefulness out a client purpose this app to brand payments at a retail store?
A. Influenza A virus subtype H5N1 client tin forcefulness out purpose this app together with scan a dynamic/static QR menu together with brand payments inwards force transaction mode.
Q. How tin forcefulness out a merchant purpose this app to convey payments at a retail store?
A. For accepting payments through this app, a merchant tin forcefulness out purpose his Account Number + OTP, scan client QR menu + OTP.
Q. How tin forcefulness out a merchant purpose this app to initiate refunds to customers?
A. For providing refunds to customers, a merchant tin forcefulness out banking concern check the transaction history together with persuasion condition of all transactions executed through the m-Pos.
Q. Are transactions on this app chargeable?
A. No. There are no charges for downloading, registering together with payment credence inwards the app.
Q. What produce I call for to download the IPPB Merchant App?
A. You call for an active mesh service (2G / 3G / 4G / Wi-Fi) to download together with purpose “IPPB Merchant Bandhu”.
Q. How produce I detect this app on Google?
A. Visit the Google Play store together with search using the keyword “IPPB Merchant”. You tin forcefulness out click on install together with download the app.
Q. Do I call for to endure an IPPB client to purpose this app?
A. Yes, yous call for to conduct hold a Current concern human relationship inwards either your cite or inwards cite of your Sole proprietorship firm, to register on “IPPB Merchant App”.
Q. Can merchants who produce non conduct hold an IPPB concern human relationship register for this service?
A. No. Merchants non having an concern human relationship amongst IPPB volition non endure able to register.
Q. What are the steps using which I tin forcefulness out activate my concern human relationship on “IPPB merchant” app?
A. Influenza A virus subtype H5N1 merchant needs to follow the steps to activate his/her login credentials for the start time:
1. Open the IPPB Merchant Self Onboarding App
2. Tap ‘Merchant Self Onboarding’ button
2. Fill the MIS form
3. Enter your registered mobile number
4. In the electrical current concern human relationship champaign together with type your concern human relationship number
5. Click Submit. An OTP is sent to your registered mobile number.
6. Enter OTP together with click Submit. The Create Password concealment appears.
7. Type your password
8. Click ‘Confirm’ to confirm your password
9. Click Submit. The Home Screen appears.
Q. What is ‘void’ facility?
A. Void facility enables the merchant to initiate refund of completed transactions to the IPPB customer.
Q. What is the purpose of the ‘void facility’?
A. This facility is useful to resolve whatever disputes/double payments, etc.
Q. What are the steps to initiate a ‘void’ transaction on the app?
A. To initiate ‘void’ transaction on the app, follow these steps:
Click on Void icon on the Dashboard
Enter the transaction Id (RRN – tin forcefulness out endure seen on My Transactions)
Click on search
Verify client together with transaction details. (The amount volition endure pre-populated together with cannot endure edited)
Enter OTP
Void transaction is confirmed
Money volition endure refunded to IPPB client successfully
Q. Is the void transaction from “IPPB Merchant app” to IPPB client chargeable?
A. No.
Q. Where tin forcefulness out I persuasion transaction details?
A. After successful authentication post login or transaction completion, transaction details are available inwards Transaction History on Dashboard.
Q. How produce I persuasion my transaction history?
A. Tap on ‘Transactions History’ push on the dashboard concealment together with detailed transaction history volition endure available for viewing.
Q. How tin forcefulness out I alter my PIN in i lawsuit I conduct hold ready it for ‘IPPB Merchant App’?
A. From the “My Account” concealment yous tin forcefulness out navigate to the ‘Change PIN’ screen. You volition endure prompted to create total in:
• Current PIN
• New PIN
• Confirm New PIN
You tin forcefulness out come inwards the Current PIN together with a New PIN to supersede it.
Q. Whom to contact inwards instance of whatever queries?
A. In instance of whatever queries / suggestions / feedback, yous tin forcefulness out log into the “IPPB Merchant” app together with cash inwards one's chips to the FAQ section. There yous tin forcefulness out conduct the relevant inquiry to try answers to your queries.
Q. How produce I contact the bank?
A. You tin forcefulness out telephone shout out upward Bank’s Contact Centre at 155299. Alternatively, yous tin forcefulness out besides drib inwards a postal service to contact@ippbonline.in
FAQ ON SALARY ACCOUNT
Q. What is a Salary Account?
A. Salary concern human relationship is an concern human relationship inwards which your salary gets credited past times your employer.
Q. What data is required to opened upward an IPPB salary account?
A. Your Aadhaar details together with mobile number would sufficeto opened upward a salary concern human relationship at IPPB.
Q. Is at that spot whatever minimum deposit amount required to opened upward this account?
A. No. There is no minimum deposit amount required to opened upward this account.
Q. Do I call for to conduct hold a minimum residuum to hold a salary account?
A. No. There is no minimum residuum required to hold a salary account.
Q. What benefits volition I have from my salary account?
A. You tin forcefulness out avail yourself of gratuitous benefits together with services such equally monthly e-statements, QR menu together with SMS alerts.
Q. What is the maximum residuum bound that I tin forcefulness out conduct hold inwards my salary account?
A. The maximum residuum that yous tin forcefulness out conduct hold inwards your salary concern human relationship is Rs. 1 lakh.
Q. What should I produce if my salary concern human relationship exceeds the maximum residuum limit?
A. IPPB has partnered amongst DoP for the opening of POSA which volition endure linked to your IPPB salary account. If your salary concern human relationship exceeds the maximum residuum limit, the amount beyond Rs. 1 lakh tin forcefulness out endure transferred to the linked POSA.
Q. What is a POSA?
A. POSA stands for Post Office Savings Account.
Q. What if I don’t conduct hold a POSA?
A. If yous don’t conduct hold POSA, IPPB volition deal yous to opened upward POSA together with link it amongst your salary account. If yous produce non wishing to opened upward a POSA, your salary concern human relationship volition endure restricted to Rs. 1 lakh at the halt of the day. Any transaction beyond this permissible bound volition endure rejected.
Q. Will I larn a debit menu amongst my salary account?
A. No. You volition non larn a debit card. Instead, yous volition endure issued a QR menu to brand all the transactions.
Q. What is the QR menu offered past times IPPB?
A. The QR menu is the physical assort of a QR code or a barcode that is used to position the banking concern concern human relationship holder.
Q. Can I purpose the IPPB QR menu inwards an ATM?
A. No. You cannot purpose the QR menu inwards an ATM since it is non a debit card.
Q. Can I asking for a chequebook?
A. No. Currently, nosotros produce non render this facility for the salary account. At the moment, chequebook facility is alone available for Individual Current Account holders.
Q. Can I asking for a demand draft?
A. No. Currently, nosotros produce non render demand draft facility for a salary account.
Q. Do I larn whatever involvement on my salary account?
A. Yes. Interest tin forcefulness out endure gained on the coin kept inwards this account.
Q. What is the charge per unit of measurement of involvement that I volition earn on my salary account?
A. You volition earn an involvement charge per unit of measurement of 4% on the daily residuum of your salary account.
Q. How is the involvement calculated on the salary account?
A. Interest is accrued at the EOD (end-of-day) residuum together with the payout is quarterly.
Q. Can I opened upward a articulation salary account?
A. No. You cannot opened upward a articulation salary concern human relationship since the concern human relationship tin forcefulness out endure held alone nether a unmarried person’s name.
QR Card
Q. What is a QR card?
A. Influenza A virus subtype H5N1 QR menu is the physical assort of a QR code or a barcode that is used to position the banking concern concern human relationship holder.
Q. How would a QR menu deal me?
A. Influenza A virus subtype H5N1 QR menu would deal yous amongst tardily transactions. It volition allow yous produce to quick cash transactions, speedy coin transfers, neb payments together with cashless shopping.
Q. Can I purpose a QR menu inwards an ATM?
A. No. You cannot purpose the QR menu inwards an ATM.
Q. Where tin forcefulness out I purpose my QR card?
A. You tin forcefulness out purpose your QR menu at post component counters, at your doorstep through our GDS/Postmen together with at the IPPB merchant stores for cashless payments through the IPPB account.
Q. Do I call for to pay whatever additional charges for making a transaction through my IPPB QR card?
A. No. There are no additional charges for making a transaction through your IPPB QR card.
Q. Is at that spot whatever terms of getting a QR menu from IPPB?
A. No. The start QR menu is gratuitous at IPPB.
Q. What if I lose my QR card?
A. In instance yous lose your QR menu or it is stolen, yous tin forcefulness out contact us on the toll-free number 155299 or see our nearest banking concern branch component to reapply for the QR card.
Q. Will my coin endure rubber if my menu is lost or stolen?
A. Yes. Your coin volition endure rubber fifty-fifty if your QR menu is lost or stolen equally each transaction is authenticated through biometrics.
Q. Are at that spot whatever charges that I call for to pay for the re-issuance of the QR card?
A. Yes. The QR menu re-issuance is chargeable at Rs. 25.
Q. Can I conduct hold multiple QR cards for the same account?
A. No. You tin forcefulness out conduct hold alone i menu for i account.
Q. How tin forcefulness out I cash inwards one's chips on the rails of my transactions?
A. Every transaction volition reverberate on your banking concern concern human relationship statement. You tin forcefulness out besides persuasion your past times transactions on our mobile banking app.
Q. When volition I have my QR card?
A. You volition have your QR menu equally shortly equally yous opened upward an concern human relationship at IPPB.
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